Our support is manned between 9 - 16 o'clock on regular week days, our goal is to respond to all support mail within 2 working days.
Please write in English or Swedish. If you prefer to send a regular mail, use firstname.lastname@example.org
The most common cause of this is that the blog doesn't have the full blog posts in the RSS feed. This is adjusted in a few different ways depending on which platform you are using.
Our systems need to be notified every time you have written a new blog post. Many blog systems have the ability to send automatic pings, the URL you should add is: rpc.twingly.com. Contact the support for your blog software to get assistance in how you add it.
If your blog software don't have support for automatic pinging, you need to visit http://twingly.com/ping and enter the URL of your blog when you have published a new post.
We're sorry to hear that, but on the bright side we'll be happy to help you out! Just fill in the form to the left, make sure you include the blog URL and to describe the problem.